Exchanges & Returns

All items are warranted for 90 days, unless otherwise stated. During this period, Sicon will repair or replace all merchandise which proves to be defective. However, Sicon Inc. will not warranty any product which has been subjected to improper freight handling/shipping abuse, neglect or unauthorized repair or installation.

-Damage on Arrival (DOA) - The buyer is required to call for a RMA number within 3 days of the receipt of the product(s).

-Inspection - The buyer should inspect the product(s) at delivery and should notify Sicon Inc. of any defects or discrepancies within 3 days of receipt of product(s).

-All items must have the complete Return Authorization number (RA#) prominently displayed on the shipping label in order to be received into our warehouse. For RA#, please email to rma@siconinc.com
-Do not place shipping labels or write RA# on the outside of the manufacturer's boxes.
-All original packaging and materials must be returned with the product.
-Returns are for replacement only. Replacement credit will be issued at the original purchase price or current selling price, whichever is lower.
-All non-defective items returned are subject to a 30% restocking fee.
-The customer pays for freights in exchange or return the defective item(s).

Please note that the following items may not be returned:

-All items posted 'Not-Returnable' on the website.
-Discontinued items, Special Order items, and Consumables.
-Items for which manufacturers will not accept returns.
-Items not purchased from us.
-Open units, units which require re-boxing, or units in an unsuitable resale condition.
-Sicon Trading Inc. reserves the right to require the purchaser to return the defective goods directly to the manufacturer for replacement.
-MSRPs are subject to change without notice and Sicon Trading Inc. is not responsible for errors in pricing.

WE DONOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS.

For will call, please complete your order online and select 'local pick up' when checking out your order. We will contact you when your order is ready for pick up.

© 2009 Sicon Trading Inc. All rights reserved. All prices and specifications are subject to change without notice. Sicon Trading Inc. is not responsible for typographical errors. Photos may not represent actual product. All product names, registered trademarks, and trademarks are the property of their respective owners. Most items listed are in stock.